About the Role

We are looking for an SAP SuccessFactors Configuration Specialist – Recruiting & Onboarding to join our Human Resources Digital Services & Products team in Bengaluru, India. In this role, you will provide ongoing support and stabilization for recruiting and onboarding solutions used across the enterprise. You will focus on resolving issues, maintaining configurations, and supporting regular releases, while contributing to incremental enhancements and process improvements when prioritized. This role partners closely with HR process and business stakeholders, translating defined business needs into scalable functional designs and configurations for recruiting and onboarding solutions.

Responsibilities

• Sustain and support Recruiting Management, Recruiting Marketing, and Onboarding modules in a production environment.
• Ensure seamless requisition, candidate, offer, and onboarding workflows through ongoing support and maintenance.
• Investigate issues to identify root causes and recommend resolutions, escalating defects to SAP as needed.
• Partner with Employee Central to support hire and rehire integrations.
• Perform data corrections and minor data loads as required.
• Execute testing for system fixes, releases, and minor enhancements.
• Maintain comprehensive documentation of configuration workbooks, functional specifications, process flows, and user guides for reference and audit purposes.
• Support system upgrades and participate in release activities.
• Adjust configurations for new releases, patches, and updates, implementing optimizations and enhancements as appropriate.
• Evaluate new module capabilities and assess requested changes to recommend improvements that enhance user experience and process efficiency.

Required Qualifications

• 7–10+ years of hands-on SAP SuccessFactors experience, with deep expertise in Recruiting and Onboarding.
• SAP SuccessFactors Certification in Recruiting and Onboarding with strong understanding of Recruiting and Onboarding processes and their integration with other SuccessFactors modules.
• Strong understanding of hire‑to‑onboard lifecycle processes.
• Proven expertise in SAP configuration tools, techniques, and best practices.
• Proven experience supporting SAP implementations and post‑go‑live environments.
• Excellent problem-solving and analytical abilities to identify, troubleshoot, and resolve configuration issues.
• Strong verbal and written English communication skills; ability to create clear documentation on complex SAP design topics.
• Ability to work effectively with global teams, coordinating work delivery between onsite and offshore locations.
• Familiarity with industry best practices for SAP SuccessFactors configuration and optimization.

Desired Qualifications

• Experience with multiple end-to-end SAP SuccessFactors implementation projects, including global rollouts.
• Experience supporting global or multi‑region recruiting environments.