Job Description
SAP Technical Release and ChaRM Specialist
Req Id:  1217
State/Province:  Karnātaka
Business:  Gore Medical Products
Category:  Information Technology
Sub-Category:  Information Technology
Work Arrangement:  Hybrid
Posting Start Date:  2/4/26
Posting End Date:  2/6/26

About the Role

We are looking for an experienced SAP Technical Release and ChaRM Specialist to join our GMDIT team in Bangalore, India. In this role, you will be responsible for designing, implementing, and governing SAP release management processes using SAP Solution Manager/ Cloud ALM ChaRM (Change Request Management).  In addition, this role ensures controlled, compliant, and predictable transport and release cycles across complex SAP landscapes, while enabling efficient delivery for projects, enhancements, and support. The role acts as the authority for SAP change, transport, and release governance, working closely with project, development, testing, basis, and business teams. This is an opportunity to contribute to a dynamic team, expand your expertise across SAP technologies, and help shape our digital transformation journey.

Responsibilities

•    Define and own SAP release management strategy, policies, and standards across the SAP landscape-- including planning, coordinating, and executing SAP releases across development, quality, and production systems, while managing release calendars, code freezes, cutover windows, and deployment schedules in addition to ensure adherence to ITSM, audit, and compliance requirements (e.g., SOX, GxP, internal controls).  
•    Design, configure, and maintain SAP Solution Manager ChaRM frameworks (standard, flexible, or custom workflows)-- including architecting transport routes, change cycles, task lists, and approval workflows aligned to delivery models, while configuring ChaRM for projects, maintenance, emergency changes, and normal changes.  
•    Integrate ChaRM with CTS+, Retrofit, Test Suite, and Focused Build where applicable.  
•    Govern SAP transport management across ABAP, Java, HANA, and S/4HANA landscapes-- including ensuring proper sequencing, bundling, and dependency management of transports, while overseeing retrofit and dual maintenance scenarios in addition to providing oversight and resolution for transport conflicts, failures, and production issues.  
•    Act as the primary liaison between development, testing, basis, security, and business teams-- including leading release and change governance forums (CAB, release readiness reviews) while providing guidance and training to teams on ChaRM processes and best practices.  
•    Identify opportunities to streamline release processes and reduce manual effort.  
•    Enable automation and monitoring within ChaRM and SAP Solution Manager.  
•    Drive continuous improvement in deployment quality, cycle time, and release stability.    
•    Remain current with all relevant technologies and best practices, contributing new ideas to the team where  needed.

 

Required Qualifications

•    8+ years of SAP technical experience with strong focus on release and change management, including Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (or equivalent experience).  
•    Hands-on expertise with SAP Solution Manager ChaRM configuration and architecture.  
•    Deep understanding of SAP transport management (CTS/CTS+, Retrofit)  
•    Experience supporting SAP ECC and/or S/4HANA landscapes.  
•    Strong knowledge of ITIL-based change and release management.  
•    Proven experience managing complex, multi-track SAP release cycles.  
•    Excellent verbal and written English communication skills, experience with creating presentations for complex SAP design topics.  
•    Knowledge of the SAP environment (S/4HANA preferred) and its various modules, data dictionary and database management principles, including familiarity with industry best practices for SAP configuration.  
•    Strong analytical and problem-solving skills, excellent collaboration abilities (with both technical and non-technical audiences), including demonstrated capacity to manage multiple tasks effectively across diverse stakeholders.
•    Travel ~10%.

 

Desired Qualifications

•    Experience with SAP Focused Build or SAP Cloud ALM, with exposure to DevOps, CI/CD concepts within SAP. 
•    Knowledge of SAP Basis, security roles, and authorization concepts, with experience in regulated or audit-heavy environments (SOX, GxP). 
•    ITIL certification or SAP Solution Manager certification.
Information at a Glance
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About Gore

For over 65 years, Gore has improved lives through discovery, product innovation and rewarding careers for Associates. We push the boundaries of what's possible — not just through our products and technologies but also through individual growth and development.

We believe in the strength of a diverse and inclusive workplace. With diverse perspectives, ideas and experiences, we uncover new possibilities and make a greater impact in the world. Our Associates build on a rich history of innovation, upholding Gore’s values and supporting an inclusive work environment where we treat each other and our external partners with fairness, dignity and respect. 
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