About the Role

We are looking for a Tender specialist to join our Medical EMEA Sales Contracts team, part of the larger sales Operations organisation. This is a critical role supporting new and on-going business in the Medical device industry.

This is a temporary position for 12 months and will be located in Italy, with the possibility of a remote work arrangement.

Responsibilities

• Adhere to the Quality Policy, applicable team quality objectives and relevant procedures.
• Own the complete tender process including, but not limited to, submissions, awarding, tracking, renewal and extensions.
• Own the price offer process including, but not limited to, product and pricing information, offers, contract creation (Hospital and GPO), renewal and extensions.
• Ensure contract compliance including statistical and rebate calculations.
• Communicate with partners and customers with regards to outcomes and feedback.
•  Proactive involvement in projects in collaboration with multiple functions across various regions and cultures, to improve the quality, efficiency and effectiveness of service levels (including resolving complex problems/requests) perceived by customers and internal partners.
• Maintain compliance with training expectations as required for this position.
• Additional responsibilities as required within the scope of this position.

Required Qualifications

• Bachelors or locally equivalent degree or 2 years of relevant experience in a contracts and tenders, customer services or other applicable role.
• Proficient communication in Italian and English.
• Analytical skills and high attention to detail.
• Excellent organizational and time management skills.
• Ability to work to tight deadlines in a highly stressful environment.
• Commitment to quality, have process discipline and be customer service oriented.
• Flexible and able to use own initiative.
• Ability to travel 15%

Desired Qualifications

• General office software experience with ERP, CRM and CPQ systems.
• Additional language skills.