About the Role
We are looking for a Customer Service to join our GPS Sales Operations who will partner with Sales Team to support customers in the Mobile Electronic Market. This is a temporary role with 19 months contract.
This role will be located at our facility in South Korea.
Responsibilities
- Collaborate with the Sales Team to provide outstanding customer support
- Communicated effectively with sales people, customers and other key stakeholders
- Create, manage and follow up on quotations
- Manage the end-to-end order process, proactively resolving issues related to Manufacturing plants, logistics, and warehouse
- FCST and Inventory management
- Administer and provide ongoing support for E-Commerce platforms
- Coordinate and balance customer needs at Gore
- Understand and follow established procedures/guidelines
- Assist with Account Receivable collections and support Finance audit
- Provide customer service and phone support as needed
Required Qualifications
- Bachelor’s degree or equivalents
- Minimum of 5 years of Customer Service experience in B2B environment
- Has experience using CRM and ERP systems (SAP/ Oracle knowledge helpful)
- Excellent communication skills, fluent in both written and spoken English
- Responsible, approachable, and demonstrate strong team collaboration skills
- Positive attitude, fast learner and adaptable to change
- Ability to work independently and perform well under pressure
Desired Qualifications
3 bullet points max. List any additional qualifications that are preferred, but not required.
What We Offer
Our success is based on the capability and creativity of our Associates, and we are proud to offer a comprehensive and competitive total rewards program that supports your everyday and helps you build your tomorrow.
We provide benefits that offer choice and flexibility and promote overall well-being. And in keeping with our belief that every Associate should share in the collective success of the enterprise; we provide a distinctive Associate Stock Ownership Plan in each country as well as potential opportunities for “profit-sharing”. Learn more at gore.com/careers/benefits
Gore is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, national origin, ancestry, age, status as a qualified individual with a disability, genetic information, pregnancy status, medical condition, marital status, sexual orientation, status as a protected veteran, gender identity and expression, and any other characteristic protected by applicable laws and regulations.
Our Talent Acquisition Team welcomes your questions at gore.com/careers/contact
